Delivery
Karcher Outlet have opted to use City Link for the majority of our deliveries throughout the UK, Highlands and Islands as we have found that they offer a broad range of services.
Standard Delivery
The normal service is within 2-3 days. We will email you on the day of dispatch and text you two hours before delivery (if you supply a mobile number at point of order). Occasionally due to volume of work, after long weekends or holiday periods, it may take an extra day to be dispatched. The cost of standard delivery (if charged, please check item) £5.95 (Zone A).
| Zone | Area/Description | Postcode | Cost £ (inc vat) |
| A | England, Wales & parts of Scotland exc. Highlands & Islands | All postcodes not listed below. | £5.95 |
| FOR ZONES B/C/D – THE FOLLOWING WILL BE SURCHARGED TO ORDERS | |||
| B | Highlands & Islands of Scotland | IV, HS, KA27-28, KW, PA20-49, ZE, PH30-44 PA60-78, PH17-26 PH49-50 | £7.20 |
| C | Northern Ireland, Isle of Man, Isles of Scilly | BT, IM, TR21-25 | £11.95 - 24 hrs £7.95 - 48 hrs |
| D | Channel Islands | GY, JE | £14.00 |
If any item is out of stock, it will be dispatched for next day delivery as soon as Karcher Outlet are restocked. If we dispatch part of an order, we will be liable for any further delivery charges to complete the order.
Timed Deliveries
In addition to the standard service we can offer an upgrade so that you can receive your parcel before noon, 10:00a.m or 9:00a.m.
Service Surcharge Cost (inc vat)
Before Noon £4.99
Before 10:30am £6.99
Before 9am £8.99
For example, if you require delivery before noon and live in England, the cost will be £5.95 (standard charge) plus £4.99 (surcharge for timed delivery) = £10.94
Saturday Service
Should you require a Saturday drop this can be arranged for a £6.95 surcharge to the standard delivery charge. Saturday is available to Zone A only.
Track my Parcel
When your goods are dispatched an email will be forwarded to the logon mail address you supplied advising you of the tracking number and where you can track your parcel. You can then see at any point where your parcel Is during the delivery process.
And if you miss your delivery?
A card will be left and then you can arrange for re-delivery or to pick up your parcel from the local Citylink counter, even on a Saturday morning.
Questions?
We hope this answers most of your questions with regard to delivery, if not, please contact the customer services team and we will be pleased to answer any questions.
